We're committed to complete customer satisfaction and look forward to hearing from you.
Find quick answers to the questions we hear most often.
How soon can we get your cornhole boards, bags, games, and accessories to your front door?
We know it's important to get your order out as quickly as possible. We've streamlined our production operations and order fulfillment to send orders out daily. While we often keep popular products on hand and ready to go on short notice, many products are made-to-order and require production time.
We keep inventory of our most popular designs ready for delivery, while other designs are made-to-order. Our industrial digital printing machines and production team are busy running daily and orders are produced in the order in which they are received.
For large commercial orders or cornhole board orders with time-sensitive events, please contact us to arrange for special considerations.
We keep ample inventory of our most popular solid color cornhole bags. Cornhole bag orders are typically fulfilled the same business day if received by 2:00 pm EST. During peak times (national holidays, spring, summer), please allow longer a duration for processing and preparing your delivery.
* Due to the growing popularity of pro cornhole bags, production lead times may vary.
Custom design and printing is an area in which our teams excel. We're happy to assist with existing artwork or help conceptualize truly unique designs and prepare them for large format printing on cornhole boards and bags. Our design team will hold your hand through the entire process and provide artwork proofs before your products are scheduled for production.
Typical timelines for custom cornhole boards and bags vary based on the specific project needs, but we find 7-10 business days from the initial conceptual discussions before orders are sent to production is a good guideline to follow. Following artwork approval, allow standard production time of 2-3 business days.
For large commercial orders or custom orders with time-sensitive events, please contact us to arrange for special considerations.
The ACA has long-standing partnerships with couriers such as UPS and the USPS. We leverage each one differently depending on the specific needs of each order. Determining factors that go into choosing a carrier for a specific order may include the delivery destination, weight and size of packages, and time sensitivity.
Alaska and Hawaii customers shipping rates are calculated by the carrier in real-time during checkout.
Shipping fees to Canada are calculated by the carrier during checkout along with a $99 taxes/duties fee.
To offset some of the shipping cost from our customers, we've made arrangements with carriers to get lighter weight and smaller packaged orders delivered at reduced rates through a program with UPS and their partnership with USPS. This method of delivery will be referred to as Economy during checkout.
Economy delivery times range from 2-8 business days. UPS takes the initial package(s) to a centralized USPS hub and USPS handles the remainder of the delivery.
To ensure your order reaches you safely, an additional surcharge may apply to some heavy or bulky items due to size, weight or special handling required. This item surcharge is included in the quoted shipping rates during checkout.
Official ACA regulation (2ftx4ft) and tailgate (2ftx3ft) cornhole boards are extremely popular and the most common sizes of cornhole boards in use. Shipping a complete set of 2 fully assembled cornhole boards requires a large box. As a result, shipping cornhole boards is costly and incur an Oversized Item Surcharge along with other special handling delivery fees.
It just isn't economical or sustainable to ship regulation cornhole boards for free without substantially increasing prices to accommodate for the cost of shipping. We've crunched the numbers, sharpened our pencils, and worked with our freight partners to pass along special savings to our customers.
Alaska and Hawaii customers shipping rates are calculated by the carrier in real-time during checkout.
Shipping fees to Canada are calculated by the carrier during checkout and includes a $99 taxes/duties fee.
Please refer to the UPS transit map to estimate the delivery time for your order. We will provide you with a shipment tracking number upon sending your order out for delivery.
* Due to the size and weight, regulation cornhole boards and tailgate cornhole boards incur an Oversized Item Surcharge. See OVERSIZED ITEM SURCHARGE.
The ACA has a thirty (30) day warranty on its products against all defects.
Customers will only be supplied with one replacement item during the 30-day warranty period and must provide a photo of the defective product to our Customer Service.
The collapsible legs and center support on full-size cornhole boards come with a 1-year warranty on all parts. Please file a claim by sending an email with photos to info@playcornhole.org and we will contact you as soon as possible.
If an item you received is defective from shipping damage or incorrect we require picture verification within the 30-day warranty after your order is paid for.
Wanting to return your products?
Custom Cornhole boards are non-refundable. For all other products, the customer is responsible for shipping the item back and will be subject to a restocking fee for the item.
Read our full return policy.
So you want to host a cornhole tournament?
While we would love to help, we simply don't have the resources to participate in hosting cornhole tournaments.
If you'd like to learn how to host a cornhole tournament, check out our Tournament Guide.
You'll also need a way for players to keep score and progress through your tournament bracket. For automated tournament hosting, get the official ACA mobile app. It will help you take care of registration, score keeping, bracket assignments.
When you're ready, don't forget to add your event to the national cornhole tournament database.
For a truly unique cornhole tournament, why not have custom cornhole boards to give away to winning players? Design your own set or have our talented team of in-house graphic designers create one-of-a-kind designs.
